Help desk
Stuck, confused or spotted a bug? Write to us. A real person reads every message.
Or send it from your own email
Our email
support@hardwood-trading.com
We usually reply within 1–2 days. Complaints: within 14 days.
Check spam and promotions first; it can take a minute. Request a new one from the sign-in box. Only the newest link works, and it opens on the device you ask from.
Open Ranks and press “Change nickname”. It stays tied to your email, on every device.
Free accounts play 15 practice cards a day; it resets at midnight. Theory is always unlimited. Pro has no limit.
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Send us a message from your sign-up email saying what you need. We reply within 14 days. Details in the Privacy policy.
Tell us the page, your device (phone or computer, browser) and what you expected. A screenshot helps. Reloading the page fixes most one-off glitches.
